Replacement Lid

To best care for your laser engraved personalised reusable cup or water bottle please read & follow the below information & product details.

We do not accept returns on items that have been misused or when the care instructions are not followed.

Cleaning

• Do not use in the dishwasher, as this may damage the outer coating.
• Hand wash only in warm soapy water.
• Do not use abrasive or scouring sponges etc as they may scratch the surface.
• Do not soak as this may damage the outer coating.
• Do not use in microwave as it is made from stainless steel.
• Not freezer safe.

Usage

• Double walled insulation keeps contents hotter/colder for longer.
• Keeps liquids hot for up to 6 hours
• Keeps liquids cold for up to 12 hours
• For best results & to keep your beverage at an optimum temperature:
• Pre-warm the cup in hot water when using hot liquids.
• Pre-cool in cold water when using cold liquids.
• Use the lid to insulate the liquid.
• Use lid to avoid spills.
• Ensure lid is securely in place when using.
• Although the cups are durable & smash proof, do not drop as this may cause dents or damage.

WARNING

• Please be careful when hot liquids are in the My Order Cup as they will remain hot for an extended period of time.